Pay your rates

Important information 

Ratepayers may elect to pay their rates automatically by direct debit from their nominated bank account. Please note the City of Stirling (the City) is unable to take direct debit payments from a credit card.

Ratepayers can complete an application for payment in full, instalments or rates smoothing, or by providing the City with a valid instruction.

Applications for direct debit must be completed and submitted to the City at no later than 16 August 2025, in order for the first payment to commence on 29 August 2025.

The City of Stirling accepts applications submitted after the due date of 29 August 2025. Penalty interest will start to accrue after the due date.

Applications submitted after the due date of 29 August 2025 will include any arrears outstanding in the first payment. The first payment will be taken on the first business day after the application is approved.

The ratepayer authorises for their rates payment, service charges, arrears, and applicable interest to be made by direct debit from their nominated bank account in accordance with the Direct Debit authority.

The ratepayer can cancel the direct debit at any point however, any outstanding rates or service charges will need to be paid in full as penalty interest will start to accrue on any overdue amount from the original due date.

The City will only arrange for funds to be debited from the ratepayer’s account as authorised on the direct debit or rates smoothing application, or in writing to the City.

Please check the rates payment schedule at the tab below for the due dates of the payment(s).

The schedule can also be found in the Rates FAQs.

The City has three (3) different direct debit options:

Rates smoothing

Rates smoothing gives the ratepayer the choice of a weekly, fortnightly or monthly payment schedule as shown on the rates notice. The chosen payment is deducted by direct debit from the ratepayer’s nominated bank account.

The City’s rates smoothing arrangement for the 2025/26 financial year is from 29 August 2025 to 12 June 2026.

Rates smoothing continues each year until the ratepayer contacts the City in writing to advise that they would like their rates smoothing arrangement cancelled.

Weekly and fortnightly payments are deducted on Fridays, and monthly payments are deducted on the 30th of each month. Should payments fall on a weekend or public holiday, payments will be processed the following business day.

Pay your rates by rates smoothing

Pay in full via direct debit

The ratepayer may elect to pay their rates in full by direct debit, as detailed on their rates notice. The payment will be debited from the nominated bank account on 29 August 2025.

Payment in full by direct debit continues each year until the ratepayer contacts the City in writing to advise that they would like their direct debit arrangement cancelled.

Pay in full by direct debit

Direct debit instalments

The ratepayer may elect to pay their rates in instalments by direct debit, as shown on their rates notice by option 1 or option 2. The first payment will commence on 29 August 2025.

Please note that any arrears (outstanding payments from previous years) will be added to the first direct debit instalment payment. If you have any concerns or queries, please contact the Rates Team by calling the City’s Contact Centre on (08) 9205 8555, or by emailing ratesdd@stirling.wa.gov.au.

Instalments by direct debit continues each year until the ratepayer contacts the City in writing to advise that they would like their direct debit arrangement cancelled.

Pay by direct debit instalments

Update your details

If you have an existing direct debit arrangement with the City and would like to update your bank details, please use our Direct debit change of bank account details form.

Please note, your request could take up to 5 days to process, please ensure funds are available in both bank accounts to avoid dishonour charges.

Update your direct debit bank account details

*Please note, due to the City’s Christmas closure period the weekly smoothing payment will be deducted on Friday 2 January 2026.

If you have an existing direct debit arrangement with the City and would like to update your bank details, please use our direct debit change of bank account details form.

Please note, your request could take up to five days to process, please ensure funds are available in both bank accounts to avoid dishonour charges. 

Update your direct debit bank account details

Contact your financial institution or visit their website to make a payment from your nominated bank account.

Biller code: 5231

Payment numbers can be found on the top right corner of your rates notice. The number is 10 digits long and starts with ‘10’.

• Please note that the debit card transaction limit is AU$1,000 per transaction and the credit card limit is AU $100,000
• Credit and debit cards accepted: MasterCard or Visa.

Payments must be made payable to the City of Stirling, PO Box 1533 OSBORNE PARK WA 6916.

Cheques and money orders are accepted.

Payments can be made at any Australia Post branch by cash, cheque or debit card. Please note that credit card payments are not accepted. You can use the barcode on your rates notice to assist in payment. It is the responsibility of the Ratepayer to ensure that the correct amount is paid.

Please note that the amount shown on your notice may not include any penalty interest that may have accrued if paying past the due date. Ratepayers are advised to confirm the total payable amount before making a payment to avoid underpayment.

Ratepayers can call our 24-hour secure payment line on 1300 661 144. Please note that only Visa and Mastercard payments are accepted, with a limit of $100,000.00 per day.

Translating, Interpreting and National Relay Services

Centrepay is a voluntary and easy payment option available to Centrelink customers. The City can set up your deductions for you and you can start, change or stop using Centrepay whenever you like.

Centrepay Customer Deduction Authority

For more information or to set up Centrepay, contact our Rates Team on (08) 9205 8555.