Pay your rates

This page provides information about the various payment methods you can use to pay your rates.

Payment options

Online via credit card

Use our online payment system to pay directly to the City using your credit card. We accept Mastercard and Visa only.

Direct debit

Important Information

By signing up for Direct Debit now you accept that all missing payments since 27 August 2021 will be taken from your account within 1-3 business days after approval of your application. If you have any concerns or require clarification on what this means for your account you must speak to a Rates Officer before you apply.

Please check the payment schedule for your option so that you know when your next payment/s are due. The schedule can be found in Rates FAQs found here.

Pay your rates automatically by direct debit from your nominated bank account. Please note the City is unable to take direct debit payments from a credit card.

The City has three different direct debit options:

Rates smoothing

Rates smoothing gives you the choice of a weekly, fortnightly or monthly payment schedule as shown on your rates notice and is deducted by direct debit from your nominated bank account.

The City of Stirling’s rates smoothing arrangement for this year, runs from 27 August 2021 to 10 June 2022
Rates smoothing continues each year until you contact us in writing advising that you wish to cancel
Weekly and fortnightly payments will always be drawn on a Friday.

Setup direct debit smoothing

Pay in full via direct debit

Pay your rates in full via a once off direct debit shown on your rates notice.

Direct debit instalments

Pay your rates via direct debit using instalment options shown as option 1 or option 2 on your rates notice.

Rates direct debt continues each year until you contact us in writing advising that you wish to cancel.

If you wish to switch to paying your instalments via direct debit please proceed to the online application by clicking the button below.

Please note: any arrears will be added to the next direct debit instalment payment. If you have any concerns or queries please speak to a Rates Officer on 9205 8555 or via email ratesdd@stirling.wa.gov.au

Setup direct debit

For more information or to view terms and conditions, visit the rates FAQs page or to discuss making an alternative payment arrangement, contact the City on (08) 9205 8555 or use the Customer enquiry and feedback form.

BPAY

If your financial institution is registered with BPAY, you can make payment directly from your cheque, savings or credit card account.

Biller code: 5231

Payment numbers can be found on the top right corner of your rates notice. The number is 10 digits long and starts with ‘10’.

In person

Location	Operating hours	Accepted payment methods
Main Administration Centre, 25 Cedric Street, Stirling WA 6021	8:30am - 5:00pm Monday to Friday	Cheque eftpos
Stirling Libraries - Mirrabooka 21 Sudbury Road, Mirrabooka WA 6061	9:00am - 4:30pm Monday to Friday	eftpos
Stirling Libraries - Dianella Waverley Street, Dianella WA 6059	9:00am - 4:30pm Monday to Friday	eftpos
Stirling Libraries - Inglewood 895 Beaufort Street, Inglewood WA 6052	9:00am - 4:30pm Monday to Friday	eftpos
Stirling Libraries - Karrinyup Davenport Street, Karrinyup WA 6018	9:00am - 4:30pm Monday to Friday	eftpos
Stirling Libraries - Osborne 9 Royal Street, Tuart Hill WA 6060	9:00am - 4:30pm Monday to Friday	eftpos
Stirling Libraries - Scarborough 173 Gildercliffe Street, Scarborough WA 6019	9:00am - 4:30pm Monday to Friday	eftpos

Please note that the debit card transaction limit is AU$1,000 per transaction and the credit card limit is AU $100,000
Credit and debit cards accepted: MasterCard or Visa.

Post

Payments must be made payable to the City of Stirling, PO Box 1533 OSBORNE PARK WA 6916.

Cheques and money orders are accepted.

Australia Post

Payments can be made at any Australia Post branch by cash, cheque or debit card. Please note that credit card payments are not accepted. You can use the barcode on your rates notice to assist in payment.

Phone

Ratepayers can call our 24-hour secure payment line on 1300 661 144. Please note that only Visa and Mastercard payments are accepted, with a limit of $100,000.00 per day.

Centrepay

Use Centrepay to make regular deductions from your Centrelink Payment. Centrepay is a voluntary and easy payment option available to Centrelink customers. The City can set up your deductions for you and you can start, change or stop using Centrepay whenever you like.

Centrepay Customer Deduction Authority

For more information or to setup Centrepay, contact our Rates Team on (08) 9205 8555.

Did you know?

Rates notices are automatically sent to your postal address unless you register to receive your rates notice via email.

How rates are calculated

Rates are calculated by multiplying a property's gross rental value (GRV) by the rate in the dollar, subject to a minimum payment which is set each year by the City. Minimum payments are set in recognition of the fact that every property receives some level of benefit from works, services and facilities provided by the City.

Gross rental value (GRV)

Gross rental value (GRV) is the fair rental value of your property, as determined by the state government body Landgate. It is an estimate of how much you could expect to receive if you were to rent your property. GRVs are subject to revaluation every three years as they can change following building and demolition works to a property, and subdivisions.

For more information, please visit the Landgate website.