Contact us

The City strives to deliver customer service excellence. A number of ways to contact the City can be found below.

For further information, please view our Customer Service Charter.

Lodge an enquiry or request

Please note, if you are reporting a vehicle parking illegally on weekends and after hours, please contact (08) 9205 8555 for a ranger or security to attend rather than lodging a general enquiry.

How to contact us

Customer Contact Centre	(08) 9205 8555
24 hour security patrol	1300 365 356
Translating and Interpreting Services (TIS)	131 450 or visit the TIS website
National Relay Service	13 36 77 (ask for (08) 9205 8555)
Web chat	Monday - Friday, 8.30am - 5.00pm
Contact your Local Councillor	Visit the Mayor and Councillor profiles page
Facsimile	(08) 9205 8822
Street address	Administration Centre 25 Cedric Street Stirling WA 6021
Postal address	PO Box 1533 Osborne Park WA 6916
ABN	26 744 398 382

Opening hours

The City of Stirling Customer Contact Centre is open between 8.30am - 5.00pm, Monday to Friday (excluding public holidays). If you phone our Customer Contact Centre outside business hours, your call will be answered by the City’s after hours service provider.