Contact us

The City strives to deliver customer service excellence. There are a number of ways to contact the City displayed below.

For further information, please view our Customer Service Charter.

For general enquiries only, please complete our customer enquiry and feedback form below.
- If your enquiry is about food hygiene, noise and environmental health services please visit the relevant page
- For parking appeals, please visit the parking infringements page.
Have a general enquiry or feedback you'd like to pass on? Complete a customer enquiry and feedback form
Click here
To submit a maintenance request that is not general in nature, please complete a request for maintenance below.
- If your enquiry is about a food hygiene, noise and environmental health services complaint please visit the relevant page
- For parking appeals, please visit the parking infringements page.
Noticed a maintenance issue that needs our attention? Submit a request for maintenance form
Click here

How to contact us

Customer Contact Centre	(08) 9205 8555
24 hour security patrol	1300 365 356
Translating and Interpreting Services (TIS)	131 450 or visit the TIS website
National Relay Service	13 36 77 (ask for (08) 9205 8555)
Contact your Local Councillor	Visit the Mayor and Councillor profiles page
Facsimile	(08) 9205 8822
Street address	Administration Centre 25 Cedric Street Stirling WA 6021
Postal address	PO Box 1533 Osborne Park WA 6916
ABN	26 744 398 382

Opening hours

The City of Stirling Customer Contact Centre is open between 8.30am - 5.00pm, Monday to Friday (excluding public holidays). If you phone our Customer Contact Centre outside business hours, your call will be answered by the City’s after hours service provider.