Your device will need to be connected to the internet. Once downloaded, the game is on your device and you can play it as often as you like until the next App update.
You can connect to the internet using
- Wi-Fi (if available)
- 3G/4G (mobile network)
- or hotspot to another device.
The game works on all newer models of Apple iPhone and most Android phones. Either Wi-Fi or mobile reception will need to be available for data connection.
Smartphones and tablets
The Mixed Reality Motion Games are playable on iOS (Apple) and Android smartphones and tablets.
Minimum Operating System requirements
- iOS: 6.0 and above
- Android: 4.0 ‘ice cream sandwich’ and above.
Mixed Reality requires us to use some special hardware components, found in many mobile smartphones and tablets, including:
If your device is missing one of these components, you won't be able to download the app and a message will pop up saying your device is not compatible.
Find out if your device has the correct sensors
You need to know the make and model of your device, i.e. Make: Apple iPhone, model: 5 (iPhone 5).
- Go to the GSMArena website and search for your device by typing the make and model into the search field
- Once you have found your device on the list and are looking at the specifications page, scroll down and look for the item "Features" written in red on the left side.
- Under "features" you should see listed: Accelerometer, Gyroscope and Compass. If one of them are missing, your device will unfortunately not be compatible.
Apple iOS devices
iPods and iPad Mini's which are Wi-Fi connected will not work if they are missing the GPS. iPhone 4 or iPad 2 don't have the performance to display the graphics and will crash unfortunately.
Parents often have the GPS or location services turned off on their child's device. The GPS needs to be turned on, or the location services activated, in order to locate the player in the park, but also whether the player is actually near a MAGICAL PARK.
If the GPS has only just been turned on, it can take up to 10min for the GPS to get a location fix and identify accurately where the player is. The same applies if the device has been turned off for a long time. Check under settings that the game has got permission to access your location data:
For iOS go into settings> privacy> location services> MAGICAL PARK and ensure its set to "always". For Android go into settings> location>Mode> High accuracy
MAGICAL PARK requires access to the camera for the game technology to work and to allow the player to take photos in the game world.
Understand if the internet connection is stopping you from playing Magical Park.
Try opening a website and if it opens, you know you have internet. It could be that you have switched off the permission for Magical Park to use mobile data. Check your mobile data settings and look for the Magical Park icon.