Register for a property owners account
Register for a property owners account
The City is committed to delivering a smoother, more efficient rates experience for our community. Discover the City’s innovative online property owner account, offering convenient digital features that make managing your rates simple, stress‑free and accessible at your fingertips.
The property owner account offers a host of self-service benefits, including:
- Electronic notices
- Direct Debit setup
- Transaction applications
- Easy online payments
- Lodge and track online applications.
FAQs
The Property Owner Account is an online service that allows you to view your property details, access rates notices, make payments and manage your account with the City.
You can:
- View your property and account information
- Download rates notices and tip passes
- Make payments
- Viewtransaction history
- Access and track applications
- View registered animal details.
No. Some services, such as applying for rates payment options, can be completed without logging in. When completing a rates application you will be asked to create a password, however, it is not compulsory to retain the password unless you wish to register. It is worth noting that having an account provides easier access to your information.
Select ‘create an account’ on the login page, enter your details and choose ‘I’m a property owner’. You’ll receive a verification email to complete registration.
Account activation can take up to two business days after registration.
Try using the ‘forgotten password’ link on the login page. If you still have issues, contact the City for assistance.
Log in to your account, go to ‘my information’, select ‘my rates notices’ and choose ‘download notice’.
Technical issues with the Property Owner Account are handled by the City’s IT team. Contact the City and a request will be lodged on your behalf.
