A dog is barking persistently or creates noise to such a degree that it unreasonably interferes with the peace, comfort or convenience of any person in any place.
If the affected person/s feels comfortable, politely approach the dog owner to discuss the issue or alternatively a courteous note can be left in the letterbox to outline when the barking is occurring. If two weeks since notifying the dog owner has passed and the barking has continued to be unreasonable, please notify the City.
As the barking has continued to be unreasonable, the affected person contacts the City of Stirling via the Customer Contact Centre to lodge a complaint. The correct address where the dog resides must be identified.
The Community Safety team will contact the involved parties in writing by post. The dog owner will receive information on how to address the dog noise issue and they will be given time to take necessary measures to reduce the barking. The complainant will be given a 10-day dog noise diary, information on how to complete the diary and other material they may find helpful.
The barking has subsided to an acceptable level after two weeks. No further action will be taken.
If the barking has continued to be unreasonable after two weeks, the complainant completes the 10-day dog noise diary. Please ensure that the amount of barking/howling/whining is recorded in the diary as well as the length of time each day the barking has occurred. The completed diary is submitted to the City for the Senior Ranger to conduct an assessment.
Depending on the outcome of the dog noise diary assessment, necessary action will be taken. Please note, you will be notified if a diary has been completed incorrectly, or if the dog noise is considered to be reasonable as per the guidelines for nuisance dogs.