Barking dogs

Barking is natural behaviour for a dog. However, persistent and uncontrolled barking can have a severe and negative influence on a person’s quality of life.

If a barking dog bothers you:

  • Contact the owner and explain your concerns in a polite manner. This allows the owner to resolve the problem within an acceptable time-frame
  • If the problem continues, please phone our Customer Contact Centre.

Top tip

If you do not feel comfortable approaching the dog owner, we suggest you leave a polite note in their letter box. Remember to include as much information as possible, such as specific times when the barking occurs and other behaviours you have witnessed. This will help the owner to resolve the issue.

The barking dog complaint process

1. Unreasonable barking occurs

A dog is barking persistently or creates noise to such a degree that it unreasonably interferes with the peace, comfort or convenience of any person in any place.

2. Dog owner is approached

If the affected person/s feels comfortable, politely approach the dog owner to discuss the issue or alternatively a courteous note can be left in the letterbox to outline when the barking is occurring. If two weeks since notifying the dog owner has passed and the barking has continued to be unreasonable, please notify the City.

3. Complaint is lodged

As the barking has continued to be unreasonable, the affected person contacts the City of Stirling via the Customer Contact Centre to lodge a complaint. The correct address where the dog resides must be identified.

4. Owner and complainant are contacted

The Community Safety team will contact the involved parties in writing by post. The dog owner will receive information on how to address the dog noise issue and they will be given time to take necessary measures to reduce the barking. The complainant will be given a 10-day dog noise diary, information on how to complete the diary and other material they may find helpful.

5. Barking reduces

The barking has subsided to an acceptable level after two weeks. No further action will be taken.

6. If unreasonable barking continues

If the barking has continued to be unreasonable after two weeks, the complainant completes the 10-day dog noise diary. Please ensure that the amount of barking/howling/whining is recorded in the diary as well as the length of time each day the barking has occurred. The completed diary is submitted to the City for the Senior Ranger to conduct an assessment.

7. Outcome

Depending on the outcome of the dog noise diary assessment, necessary action will be taken. Please note, you will be notified if a diary has been completed incorrectly, or if the dog noise is considered to be reasonable as per the guidelines for nuisance dogs.