eScooters

The City of Stirling is running a 12-month trial of 250 eScooters across a 26km² area in Watermans Bay, Scarborough, Trigg, Karrinyup and Innaloo.

Visitors to the City of Stirling will be able to download the Neuron Mobility app, scan the code on an eScooter at one of the parking stations across the City, and ride from IKEA in the east of the zone all the way to our iconic Scarborough Beach in the west.

Neuron eScooters are all fitted with registration plates (front and back) which makes it easier to report any issues. If you see irresponsible behaviour or vandalism, please report to Neuron Mobility via perthsupport@neuron.sg or call (08) 7744 3122.

Benefits of eScooters

  • eScooter trips reduce dangerous emissions, traffic congestion, take up a fraction of the space of a car and are extremely energy efficient
  • The trial has already created 25 jobs which will all be recruited locally, to enable a 24/7 operational service.

Neuron eScooters safety features

  • Geofencing technology controlling where eScooters are ridden and parked, and how fast they can travel in certain areas
  • Speed limits on foot paths and on low-speed roads in the trial area
  • Visibly larger, 11.5” wheels and wider footplates.

Costs to ride

  • Single trips will cost $1 to unlock the eScooter and 45 cents per minute after that
  • More frequent users have the option to purchase Neuron Passes, a subscription service, available in one-day ($15), three-day ($25), weekly ($33), or monthly ($99) options.
How to ride

How to ride

It only takes a couple of minutes for riders to get started

  • First, download the app from the App Store or Play Store
  • Scan to download the Neuron app, add a debit or credit card
  • Unlock the e-scooter and helmet lock, put on your helmet
  • Perform safety checks by ensuring brakes and headlights are working
  • Kick off the ground and push the thumb accelerator to start riding
  • When you finish your trip park responsibly - do not obstruct pathways, doorways etc.
  • Replace helmet in the helmet lock, snap a photo of the e-scooter, then end your trip in the app.

E-Scooter Map

Click here to view Click here to view

FAQs

How many eScooters are available as part of the trial?

Neuron Mobility will be launching with an initial 70 e-scooters in the City of Stirling, ramping up to 250 over the next few months.

What are the hours of service?

Neuron Mobility will be running a 24 hour service to ensure shift workers that might finish or start later have access to the services as well as visitors and tourists.

How fast can they go?

It’s legal to ride 25km/h on bike paths and shared roads. They can be ridden on footpaths at 10km/h. The Neuron e-scooter has two speed gears which riders control via a button on the scooter dashboard. Speed is also limited in certain locations for safety reasons; these slow-zones are set by the council and they work in conjunction with GPS and geolocation

How are the eScooters protected from theft and misuse?

Neuron Mobility eScooters are fitted with GPS and are controlled by geofencing. eScooters cannot be ridden out of the riding area; they lose power entirely. Neuron’s eScooters also have topple detection which means that if they are left on their side, the Neuron Mobility operations team gets an alert and then moves to reposition it safely. Geofencing also controls speed in some areas, such as the Scarborough Beach precinct.

Is there a minimum age limit for riding an eScooter?

The terms of service require that riders be at least 18 years old. That’s the legal age that people can sign up to Neuron Mobility’s terms of service.

What insurances apply when riding the eScooters?

Neuron Mobility has significant public liability insurance and all riders in Australian cities are covered by personal accident insurance. This goes well beyond what is required by law and beyond a private eScooter or bike for instance. Like with any insurance, people must be riding within the law to be covered by it.

What measures are in place to clean the eScooters?

Neuron Mobility has a range of cutting-edge antiviral measures to keep eScooters clean and safeguarded riders. Neuron sanitisation teams will be working around the clock to keep eScooters germ-free, using hospital-grade disinfectant, and there will also be reminders in the app.

For more information, contact Neuron Mobility via the link or phone the City's Contact Centre on (08) 9205 8555.