eScooter Trial

The City received a fantastic response from the community to our eScooter survey and the information received from all participants will be included in a report to Council when they consider the future of the eScooter trial. Closing date: 16 December 2022

This report will be scheduled at the earliest opportunity and we are aiming to present it at the Community and Resources Committee Meeting on 28 February 2023 and the Council Meeting on 7 March 2023.

The City e-scooter trial in partnership with Neuron has been extremely popular with residents and visitors to the area with nearly 200,000 trips recorded to date.

The one-year trial is due to finish in February 2023 and Council will be meeting early this year to discuss the future of the trial. Our community consultation period was extremely popular and we received almost 1,200 responses from the community. The results of this consultation will be presented in a Council report when they meet to discuss the future of the trial.

We are aiming to present this report on the eScooter trial at the Community and Resources Committee Meeting on 28 February 2023 and the Council Meeting on 7 March 2023. Details on Council and Committee meetings including how to ask public questions or submit a deputation are available on the City’s website here.

More information on eScooters can be found in the 21 November 2023 Council Minutes (Council Resolution Number 1123/022).

FAQs

Why doesn’t the City ban e-scooters?

The use of eScooters (and other eRideables) was made legal by the State Government in December 2021. The City has no power to ban eScooters that meet the appropriate legislative requirements.

A good summary of the rules is included on the WA government website, click here to read.

How can I try one of the eScooters?

Download the Neuron App from the App Store or Google Play to unlock one of the e-scooters.

More details on how to ride safely are available on the Neuron ScootSafe website.

I have a complaint about eScooters, who should I direct it to?

Issues with the orange Neuron scooters should be reported directly to Neuron on (08) 7744 3122. The City has no control over private e-scooters and any illegal behaviour should be reported directly to WA Police.

Why are the City running this trial?

The trial allows for the community to use an eScooters without the significant upfront cost involved with buying one.

The eScooters trial has many benefits including:

  • Reduced vehicle emissions where car trips are replaced
  • 25 local jobs have been created to support this trial
  • Attracting additional visitors to local businesses.

Neuron eScooters have additional safety features over many private e-scooters and are covered by ride insurance.

How much is the eScooter trial costing the City?

Under the current arrangement, the eScooter trial does not cost the City anything, being fully paid for.

Timeline

Community consultation commences

October 2022

Community consultation concludes

December 2022

Report to Council and decision made

February /March 2022
See more

For more information, or to receive this information in an alternate format, please contact Russell Jackson, Transport Services on (08) 9205 8555.

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