The City has launched its new and improved customer-focused website.
The website, which is now live, has a fresh new design, improved search functions, intuitive navigation and a number of new functions and capabilities.
City of Stirling Mayor Mark Irwin said the new website would enhance the City’s digital presence and ensure a positive customer experience for users.
“The City has been working hard to develop a new website that is user and customer friendly so that it is easier for everyone to interact with and get information from the City,” Mayor Irwin said.
“A new events hub showcases ‘What’s On’ across the City, while a new search function makes it easier to find Council minutes and agendas and City documents,”
“The City has also added an e-petition module, which is the first of its kind in Western Australia and allows the community to start a petition, collect signatures and lodge the petition online with the City as well as keep up to date on its progress.”
With accessibility being a major focus, the new website is also user-friendly for screen readers and important information has been translated into ten languages to reflect the diversity of our community.
Other new features include:
- A Map Module to help customers view detailed maps at ease
- Simplified City building and planning content
- A new fixtures and ladders feature
- An events calendar with the ability for the community to submit events
City Director Community Development, Trevor Holland said there was still plenty more to come as the website continued to be developed.
“Work will continue on delivering a range of other functions and features that will further enhance the user experience, so this is really just the beginning,” Mr Holland said.
“Such as an ‘In My Area’ Module which will display the City’s libraries, leisure centres, community centres, Free Wi-Fi locations and much more via an interactive map.”
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