Support for community members

The City implemented a number of support services to assist vulnerable and elderly members of the community as an immediate response to the emerging Coronavirus (COVID-19) situation.

The City’s Economic Stimulus and Community Recovery Package was adopted by Council on 12 May 2020 with the following initiatives were approved to provide immediate relief for the community:

Suspension of lease/rent payments of City properties
Focus on projects with greatest employment opportunities
Community group assistance fund
Reduction in facility hire fees for community groups
Jobshop services and job readiness program
Reduction in library fees and waiving of fines
Sporting clubs and grants programs
Turf curation subsidy for sporting clubs
Waiving of rates charges for sporting clubs
Waiving of ground fees and floodlight charges
Financial counselling service for sporting clubs
No reduction in permanent City staff numbers for planned services.

For more information on the City’s Economic Stimulus and Community Recovery Package click here.

Support services

The Stirling Women’s Centre continues to operate, providing crisis accommodation and support services for women and children who have experienced family and domestic violence.
Support via the Safe at Home program can be provided via telephone and appointment for urgent cases.
Contact (08) 9205 7375 for assistance.
The City of Stirling is an approved provider of services to frail aged people and people with a disability who are eligible for the following programs
- Commonwealth Home Support Program (CHSP)
- Home Care Packages (HCPs)
- National Disability Insurance Scheme (NDIS).
Community Care Services are operational with increased hygiene and infection control processes in place. These services include:
- Domestic assistance
- Social support
- Accompanied and unaccompanied shopping, making access of earlier operating hours and home delivery
- Meal preparation
- Medication prompts
- Personal care
- Community transport for medical appointments.
For further information or to access support as a community member, please contact the City on (08) 9205 8555.

Useful resources

Entrypoint Perth

Entrypoint Perth is a free service for people who are homeless or at risk of homelessness in Perth metropolitan and regional WA area.

For more information, visit the Entrypoint Perth website.

MensLine Australia

MensLine Australia is a telephone and online counselling service for men with emotional health and relationship conerns.

Phone 1300 78 99 78 for assistance.

For more information, visit the MensLine Australia website.

Kids Helpline

Kids helpline is open to answer calls, emails or WebChat from children and parents who might be worried about COVID-19.

Phone 1800 55 18 00 for assistance.

For more information, visit Kids Helpline website

Department of Communities

Department of Communities provides the latest information regarding COVID-19 with specific resources for:

Remote aboriginal communities
Support for NDIS participants
Crisis Care for Child Protection and Family Support
Women’s Domestic Violence Helpline.

For more information, visit the Department of Communities website.

Older Persons Advocacy Network (OPAN)

OPAN is running a helpline for older Australians who have questions or concerns about the implications of COVID-19.

Call 1800 237 981 (8am - 8pm AEDT, Monday-Friday) or email covid@opan.com.au.

For more information, visit OPAN's website.

Council on the Ageing Western Australia

Dedicated information for older Australians (over 60) regarding COVID-19

For more information, visit the Council on the Ageing Western Australia website.

People with Disability Australian (PWDA)

PWDA provides access to a dedicated COVID-19 Hub with current general and disability-focused information.

For more information, visit the PWDA website.

Department of Social Service

Department of Social services provide guidance and assistance for those experiencing financial hardship as a result of COVID-19.

For more information, Department of Social Service website.

Department of Health

Department of Health provides access to information about COVID-19 in different languages to support culturally and linguistically diverse communities.

For more information, visit the Department of Health website.

Department of Premier and Cabinet

The Department of Premier and Cabinet has a number of resources, including the COVID-19 Fact Sheet.

For more information, visit the Department of Premier and Cabinet website.