Bus shelters provide valuable protection from the elements whilst waiting for buses and may encourage the use of public transport. Find out how to make requests for installation, upgrades, removal or relocation of new bus shelters in the City of Stirling.

Why have bus shelters?

For many members of the community, public transport is the only available means of transport, and bus shelters provide valuable protection from the elements, particularly for those who are elderly or disabled whilst waiting for buses.

Furthermore, shelters may encourage the use of public transport in favour of private cars, thereby reducing pollution, congestion and the consumption of non-renewable fossil fuels.

Requests for new bus shelters and upgrades

Please be advised that the location and provision of bus stops is the sole responsibility or the Public Transport Authority (PTA).

The City provides bus shelters under a contract (partnership) with the PTA and, in considering whether a bus shelter should be provided at a bus stop, the City and the PTA will only co-fund a new bus shelter where a minimum number of 15 boarding's per weekday is achieved. This system of prioritising funding for bus shelters is based on average weekday boarding data endorsed by Council in 2015.

The following guidelines are applied when considering whether a bus shelter should be provided:

  • Level of patronage in terms of the number of patrons boarding at the particular stop. A new shelter will not normally be considered where the daily boarding patronage is less than  15 people.
  • Consultation with the PTA to ensure that the provision of a bus shelter does not conflict with any operational plans and will qualify for a subsidy under their Bus Shelter Subsidy Scheme.
  • Suitability of the site in terms of available space, visibility for vehicles exiting adjacent roads or driveways          
  • Consultation where appropriate with adjacent property owners/tenants to ensure that a bus shelter will not disproportionally impact the amenity of the property in relation to the community benefit.

Not all requests are successful and not all locations will be able to support the addition of a shelter. A request for the upgrading of an existing shelter would receive a lower priority than a request for a new shelter (unless the shelter is nearing the end of its life), or the applicant is willing to fund the replacement. The PTA and the City have limited budgets each financial year, so applications will be assessed on individual merit and if accepted may be placed on a waiting list.

Requests for removal and relocation of bus stops and/or shelters

There are limited circumstances in which a bus stop and/or shelter would be considered for removal or relocation which are summarised as follows:

  • The PTA, for operational reasons using the powers granted to it under the PTA act 2003, creates, relocates or removes an existing bus stop. This is a unilateral decision by the PTA with the City having little influence on the final decision.
  • The PTA is responsible for all bus stops; all relocations or removals of stops (including bus shelters) are in accordance or subject to PTA approval or requirements and will require their formal written approval.
  • The relocation of a bus stop is normally only acceptable in support of a Development Application where the provision of a crossover would conflict with an existing bus stop. Therefore, these should not be funded at public expense.
  • Unless the consent of the owner, adjacent to the verge on which it is proposed to relocate the bus stop, is provided, the City would normally recommend to the PTA that the bus stop is relocated on the verge in front of the existing property location.
  • The time and costs involved in processing requests for the relocation of bus stops, including any related shelters, additional path links and pram crossings, is significant, therefore, when a request for relocation is received for development or aesthetic reasons, a fee for service and costs may be charged to ensure full cost recovery for both the City of Stirling and the PTA.

Requests can be addressed to:

Engineering Design
City of Stirling
Administration Centre
25 Cedric Street