Eligibility, assessment and costs Home / Services / Home and Community Care services / Eligibility, assessment and costs Page ContentIf you (or someone you know) are finding it difficult to manage at home and feel that these services may be of assistance you will require an eligibility assessment. Here you can find out how to arrange for an assessment.What is HACC?HACC stands for Home and Community Care. The HACC program provides a range of low level, basic maintenance and support services for frail aged people, younger people with disabilities and their carers.The HACC program adopts the concept of a wellness/capacity building approach. Wellness encourages clients to actively work with service providers in achieving goals, regaining skills and retaining as much independence as possible. Finding it difficult to manage at home?If you (or someone you know) are finding it difficult to manage at home and feel that these services may be of assistance you will require an eligibility assessment.How to arrange an assessmentYou need to contact the Central Regional Assessment Service on 1300 785 415 and they will conduct an initial screening over the phone. If you are eligible they will then refer your request to the HACC Metropolitan Regional Assessment Service for a face to face assessment if appropriate. An assessor will contact you to arrange a suitable time for an assessment. What is the cost?The cost for these services can be discussed during the assessment/referral process. In charging fees we adhere to the HACC fees policy which is based on the client's income and capacity to pay. HACC Fees April 2017 Individual Support Services BookletContact the Stirling Community Care Client Care Officers on (08) 9205 8571 or (08) 9205 8507 or email email@example.com. For more information please visit the Stirling Community Care website.