The City's Strategic Community Plans 2013 - 2023 provides direction its 20 business units and 5 Directorates. Find out more about our organisation, strategic plan, Customer Charter, Code of Conduct and Statement of Business Ethics.

Strategic plans

The City of Stirling strategic planning documents outline the activities and future directions laid out by the Council. The principle document is the City's Strategic Community Plans 2013 - 2023.
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Customer Service Charter

This City of Stirling is committed to be a dynamic, effective customer-focused organisation with a positive work culture. Our Customer Service Charter ensures the City successfully delivers services with a strong focus on our customers, and is reviewed on an annual basis.
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Conduct and ethics

The City of Stirling has introduced a Code of Conduct and Statement of Business Ethics to prevent misconduct, corruption and fraud, and has also established a dedicated hotline for reporting alleged cases: 9345 8990.
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Annual reports and Financial Statements

The City's Annual Reports and Financial Statements are produced each year as a statutory requirement. They reflect the major activities undertaken in the preceding year.
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Budget Statements

The City's Budget Statements are produced each year as a statutory requirement.
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Governance Framework

The City of Stirling has introduced a Governance Framework which outlines the suite of processes, systems, rules and corporate relationships by which the City is directed and controlled and by which decisions are made and our local government is held to account.

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