Residential bin collections

This page provides information about residential bin collections, how to find out when your next bin day is, how to request new bins or upgrade your residential waste service and how to report damaged or missing bins. 

Types of bins

The City of Stirling operates a three-bin system where households have access to three different bins:

  • A red lid bin for general waste like food scraps, sanitary products, pet waste, foam and plastic and other non-recyclable products. Collected every week. 
  • A yellow lid bin for recycling materials like glass bottles and jars, cardboard, aluminium and steel cans, plastic bottles and containers, and other recyclable products. Collected fortnightly on alternative weeks. 
  • A lime green bin for garden organics like grass cuttings, weeds and small pruning items. Collected fortnightly on alternative weeks. 

By working together to reduce the amount of waste going to landfill, we can ensure a more sustainable future for our community.

A - Z waste guide

Sorting your waste correctly

Residents are encouraged to sort their waste correctly into the different bins with the help of our Waste and Recycling Guide or our A - Z waste guide. Sorting your waste correctly means that you’re diverting waste from landfill, and creating a more sustainable future for our community.

Find your next collection day

  • A red lid bin for general waste, collected every week
  • A yellow lid bin for recycling materials, collected fortnightly on alternative weeks
  • A lime green bin for garden organics, collected fortnightly on alternative weeks
  • Multi-unit complexes of 6 or more units have weekly collection service arranged

Waste collections occur on all public holidays except Christmas Day, New Year’s Day, and Good Friday. If a collection is scheduled for any of these days, it will take place on the following day.

Please be advised that residential bin collections scheduled for Friday 29 March will be delayed by one day due to the Good Friday public holiday. They will be collected on Saturday 30 March. There will be no disruptions to bins scheduled for collection on Monday 1 April.

Skip bins scheduled for collection on Friday 30 March and Monday 1 April will have their collection date delayed to the next business day, Tuesday 2 April.

To find your next bin collection, please enter your residential address below. Please note, you must use a full address or you can select an address from the dropdown.

This data updates annually based off of property records, if your address is a new home or a sub division, please contact the City where we can assist you in locating your bin day/verge pick up information. 

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Waste Collection Dates

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For further information on waste collection maps and times, please view or download our collection guides: 

Week 1 collection guide Week 2 collection guide

Bin collection checklist

To make sure your bin gets emptied, please: 

  • Ensure bins are placed out on the verge for collection by 6.00am on your service day
  • Ensure bins are not obstructed by cars
  • Bins are 500m away from obstacles such as cars, trees and posts
  • Bins are to be 1m away from overhead powerlines
  • Make sure bins are not overflowing or too heavy
  • Make sure you are using a City of Stirling bin

Top tip

Our waste truck drivers may take a different route each week during their collections, so please make sure your bin is placed on the verge before 6am on your collection.

  • Missed bins

    When reporting a bin that has not been emptied, please note: 

    • Please check your bin to see if there is a non-collection sticker present. If so, please rectify the issue before completing the form

    • A report can only be submitted after 4.00pm on your scheduled bin collection day

    • It may take up to 3 working days for the bin to be emptied

    • If you have forgotten to present your bin on time on multiple occasions, or you have reported it outside of the 24-hour time-frame, there may be a fee of $75 to empty your bin. Subject to the City's fees and charges

    • To report multiple bins, a separate form will need to be completed for each bin

    If your bin isn’t emptied as scheduled, please lodge a residential bin request. Please note, we can only lodge a request for a missed bin after 4.00pm on the day of your scheduled collection. This ensures that we allow enough time for our drivers to complete their collections.

    Report a missed bin

    Did you know?

    When our three bin system was rolled out in July 2015, green waste bins were only delivered to properties of 400sqm or more. If you do not have a green waste bin and wish to apply for one, please phone our Customer Contact Centre. 

  • Missing bins

    If your current bin is missing, you can report a missing bin by lodging a residential bin request.

    • Bins will be replaced within 10 working days

    Report a missing bin

    Top tip

    Our waste truck drivers may take a different route each week during their collections, so please make sure your bin is placed on the verge before 6am on your collection.

  • Damaged bins

    If your current bin is damaged, you can request the City to repair or replace your bin for free. 

    • Bins will be repaired or replaced within 10 working days

    Please place your bin on the verge for a successful collection. The first truck will empty it, and the second truck will repair or replace it. Even if your bin is damaged, you can continue using it while waiting for repairs or replacement.

    Report a damaged bin

  • New/additional bins

    Unless you are living in a multi-unit property which has a shared bin service, you’ll be provided with:

    • One 140 litre red lid (general waste) bin
    • One 240 litre yellow lid (recycling) bin

    and

    • The option for a 240 litre lime green waste bin service by application

    Multi-unit complexes

    If you live in a multi-unit complex of 6 or more units, a request for residential bins must be made by your strata manager.

    Homeswest tenants

    If you are a Homeswest tenant, please arrange for a request to be submitted, in writing, by the Department of Housing via the general enquiry and feedback form.

    Request a new bin

    If you would like to request a new or additional bin, please lodge a residential bin request. For larger bins, please make a note that the larger of the sizes is required. 

    • All new and additional bins will be delivered to the verge within 10 working days 

    Request a new/additional bin

  • Bin upgrades

    If your current bin isn’t meeting your househould needs, you can request an upgrade of the existing service for an additional fee. While upgrading a green waste bin isn't currently available, you can request for an additional bin.

    • A red lid (general) bin can be upgraded to a 240 litre bin
    • A yellow lid (recycling) bin can be upgraded to a 360 litre bin

    Request a bin upgrade

  • Other bin requests

    For all other bin requests and enquiries, please contact us via the general enquiry and feedback form.

    If you are looking for on-demand waste collections, please visit our page here for more information.

    Lodge other bin request

Does the City provide special assistance for residents?

The City can provide assistance for residents who cannot physically put their bins out on the verge or do not have anyone else to assist them.

  1. Please arrange for a request to be submitted via the general enquiry and feedback form.
  2. The City will get in touch to confirm if they can set up the service for you.

Who qualifies?

  • If you’re part of the NDIS (National Disability Insurance Scheme)
  • If you receive the Disability Support Pension (shown on your Centrelink Card)
  • If you have a letter from your current disability or mental health provider
  • If you have a letter from your GP (doctor) or another allied health professional
  • If you have a companion card (which proves you have a disability)

My bin has not been collected, what should I do?

Is it your bin day? Use our bin day search function here to check. We collect bins between 6.00am and 6.00pm. If it’s your bin day, we might not have reached your area yet due to varying truck rounds. If your bin was out on time and it was missed, please report it within 48 hours. Otherwise, you may need to arrange a paid return collection or wait until your next bin day. If you forgot to place your bin out on your bin day or missed the reporting window, you can still arrange a paid return collection.

Please contact us via the general enquiry and feedback form.

How should bins be stored?

All your bins must be stored on your property between collections, not on the footpath, verge or street. If you are unable to securely store your bins during demolition and construction, please contact the City to have them removed. Please note a fee may occur for the bins to be returned at the end of this period.

Why is there a sticker on my bin?

Our drivers will place a sticker on your bin to let you know there is an issue with your bin. This can sometimes explain why your bin has not been collected.

My bin day falls on a public holiday, will it still be collected?

All bins are collected on public holidays except for Good Friday, Christmas Day and New Year's Day. On these days the bin collections will take place on the following day.

I'm unsure of how to dispose of certain waste items

If you're unsure of how to dispose of certain waste items, please refer to our Waste and Recycling Guide or our A - Z waste guide.

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