Accessibility and inclusion Home / Community / Accessibility and inclusion Page ContentBy 2027, 1 in every 4 Australians will be living with some form of disability. The City of Stirling is committed to creating a diverse, inclusive, accessible and engaged community. Accessible Stirling AwardsThe City of Stirling has recently launched the Accessible Stirling Awards in recognition of businesses within the City of Stirling who facilitate improved access and inclusion for their staff, customers or the community.Access and inclusion initiatives may include things such as providing large print menus or installing an automatic door opener which can result in increased participation of community members including people with disability, their families, friends and carers, seniors and parents with young children.Anyone can submit a nomination – customers, community members, other businesses, employees or businesses may self-nominate for an award.For more information and a nomination form please download the Accessible Stirling Awards brochure below, or contact the City of Stirling Customer Service on (08) 9205 8555 . Accessible Stirling AwardsThe City of Stirling recently recognised Westfield Innaloo with an 'Accessible Stirling' award in recognition of their efforts to facilitate improved access and inclusion for their customers.Westfield Innaloo introduced electric power shoppers and wheelchairs to provide customers with mobility issues or health problems the ability to navigate through the shops with ease. Customers that have difficulty walking to the customer service desk to access these mobility devices, have the option for a Westfield Innaloo staff member to meet them at their car.Photograph: Nikkie Dyer Concierge Supervisor at Westfield Innaloo with former Paralympian swimmer and City of Stirling resident, Elizabeth Edmondson with Mayor Giovanni Italiano.Good Access is Good BusinessA business that is accessible and inclusive increases your customer base. It benefits people with disability, seniors, parents with prams, people from culturally and linguistically diverse backgrounds and your employees. The City has developed a guide to support initiatives that help create an accessible business. This is available for download below:Accessible Stirling Guide for Businesses Recharge SchemeThe City of Stirling has recently affiliated with RECHARGE Scheme Australia Limited to provide power points that enable people to 'top up' the battery charge on their electric wheelchairs or gophers at many of the City's facilities. We are now asking for expressions of interest from businesses and organisations to become program partners in offering this service. It is FREE to become a program partner. For less than 30 cents an hour of recharging, it not only makes good business sense but also helps to give people confidence when they go out in the community. For more information on the scheme, please visit RECHARGE Scheme or for information on becoming a program partner, contact the City of Stirling on (08) 9205 8555.Access and Inclusion InitiativesExamples of recent access and inclusion initiatives achieved by the City include: Introduced website video links for many of our community services using Australian Sign Language (Auslan) with English transcriptCompleted access works at the Hamersley Community Recreation CentreAttended seniors groups and group housing facilities to provide advice and information on security and services provided by the City's Community Safety Business UnitCommenced a pilot 'community home visit program' for people that are socially isolated at homeMeals on Wheels introduced heating instructions in Braille on meal container lids for people with vision impairmentPurchased a portable pool and spa hoist for use at the Terry Tyzack Aquatic Centre with the assistance of grant fundingHosted an art exhibition to showcase a range of works from artists with disability at Osborne LIbrary and Community Centre Developed a 'Reasonable Adjustments Management Practice' The Summerset Arts Festival 2016 presented three shows with Auslan interpreting Implemented a new 'Job Shop' initiative at the Osborne Community Centre to support City residents in their search for employment. The service includes resume support, coaching in interview techniques and general information around employabilityOpening the Yokine inclusive play spaceIntroduced an online system for dog and cat registrationsOptimised the use of electronic access for 'development applications'Provision of assistive equipment such as portable hearing loops available at key City locationsOngoing upgrades for pedestrian access and the continued implementation of the strategic footpath network delivering up to 80 footpaths per yearCreation of a virtual tour of the Mt Flora regional museumImproved access to City buildings through the development of a disability access work program Access and Inclusion Plan 2015–2020The City has developed the Access and Inclusion Plan 2015-2020 which addresses: Access to the City's services and eventsAccess to buildings and facilities owned by the City of StirlingReceiving information in appropriate formatsA high standard of service for all peopleMaking complaintsParticipating in public consultationEmployment and volunteer opportunitiesThis plan encourages contractors and businesses in the City to move towards applying the principles of access and inclusion, making the City of Stirling truly accessible to the whole community.The current Access and Inclusion Plan 2015-2020 is available to download (see below) or if you would like to request a copy in an alternative format, please contact the Stirling Customer Service Team on (08) 9205 8555. Access and Inclusion Plan 2015 - 2020 Disability Advisory Panel The City has a Disability Advisory Panel (DAP) who provide expert advice and guidance to the City Officers and Council in respect to disability services matters relating to the City of Stirling. Members are drawn from organisations operating in the disability services field who have operations within the City of Stirling and from individuals residing within the City, who in the City's view, are able to contribute expertise and advice to disability services issues. Working at the CityThe City embraces diversity and encourages applications from people with disabilities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and a supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application. We will then work with you to identify the best way to assist you through the recruitment process. Services Find out about services and facilities provided by the City of Stirling. Here you can find information on services for families, women, men, seniors, and people with disabilities including Home and Community Care Services (HACC)Go to Services Beach WheelchairA Beach Wheelchair is available to the Public free of charge from the City of Stirling's Beach Services, located at the Scarboro Surf Life Saving Club. Bookings can be made during normal office hours, Monday to Friday by contacting the City's Beach Services on (08) 9205 7470. For further information please read Conditions of Use, Safety Guide and Hire Agreement. COS Beach Wheel Chair Conditions of UseCOS Beach wheelchair Hire AgreementCOS Beach wheelchair user and safety guidePortable Pool HoistThe City of Stirling was successful in obtaining a $21,770 Community Infrastructure Grant in 2015 to purchase a portable pool hoist for the Terry Tyzack Aquatic Centre in Inglewood.These grants were offered by the Disability Services Commission in partnership with the Western Australian Local Government Association. The purchase of the portable pool hoist enables hoist access to the 25 metre indoor lap pool and the 50 metre outdoor pool. It also supports one of the key strategies in the City's Access and Inclusion Plan 2015-2020, 'People with disability have the same opportunities as other people to access the buildings and other facilities of the City of Stirling'. The City anticipates that the provision of a portable pool hoist at the Terry Tyzack Aquatic Centre will result in an increase in the use of the facility by people with disability for improved health and wellbeing. Paralympian, Elizabeth Edmondson photographed with TTAC lifeguard. Translating and Interpreting ServiceThis service is designed to ensure that non-English speakers are not disadvantaged and can access City of Stirling services equitably. This service is free for non-English speaking residents and ratepayers on issues such as rates, garbage collection, community support, planning and building permit matters.For language assistance please contact the Translating and Interpreting Service (TIS) on 131 450 and ask them to contact the City of Stirling Customer Service on (08) 9205 8555. Auslan Translating ServiceAuslan is the visual language of the Australian Deaf community. Sign Language Communications Western Australia provides Auslan interpreting for people who are deaf or hard of hearing. The City offers this interpreting service free for residents and ratepayers on issues such as rates, garbage collection, community support, planning and building permit matters.For the assistance of an Auslan Interpreter, please contact the City of Stirling Customer Service on (08) 9205 8555 or via email email@example.com National Relay ServiceThe National Relay Service (NRS) can help people who have difficulty hearing or speaking on the phone by involving a relay officer in the call and in most cases you typing or reading using a special phone called a TTY, or by internet relay on a computer. See the National Relay Service website for more information or contact the NRS Helpdesk (9.00am - 5.00pm Sydney time) on 1800 555 660. Creating an accessible event.The City supports accessible events that can be enjoyed by all people including people with a disability, people with prams and young children, many older people, people making deliveries and people with heavy baggage. An event such as an exhibition, conference, fundraiser, Annual General Meeting, outdoor concert, street fair or award ceremony are an important part of the lives of many people.If you are a person or organisation hosting an event, you have a legal responsibility to avoid discrimination and remove barriers to equal access. Have you considered accessible parking close to the event and toilets with enough room for a person using a wheelchair? For information on how to create an accessible event, a guide has been developed by the Meetings and Events Industry of Australia in partnership with the Human Rights and Equal Opportunity Commission. This guide can be found at Accessible EventsInternational Day of People with DisabilityThe City of Stirling is celebrating International Day of People with Disability (IDPwD) on Saturday 3 December to recognise the achievements of people with disability and help encourage support for their dignity, rights and well-being. The City is hosting a free 'You Can Do It' event in collaboration with the Ability Centre, disability service providers and sporting clubs at the Yokine Reserve from 10.00am - 1.00pm.A range of inclusive 'come and try' activities will be featured in addition to stall holders, musical entertainment and a interactive 'Catch Music' session. Come and join the fun at Yokine Reserve which is also home to the City's inclusive playspace.To show the City's support for people of all abilities, the Scarborough Clock Tower and Amphitheatre will be lit up in the IDPwD colours, blue and orange, during the lead up to IDPwD and on the day itself.The colour blue is strongly associated with equality and accessibility, and symbolises encouraging support for the dignity, rights and well-being of people with disability. The orange, often used to signify harmony and diversity, reminds us of the benefits of the integration of people with disability in every aspect of political, social, economic and cultural life. Together, they remind us to strive for a community culture that's based on human rights and inclusiveness, which will enrich all our lives.© Commonwealth of Australia 2012The Disability Services Commission – Local Area CoordinationThe Disability Services Commission (DSC) has two Local Area Coordination Offices in the City of Stirling. Local Area Coordinators (LACs) have local knowledge and can assist people with disability by providing information and helping them to plan, organise and access supports and services. LACs also work with local communities to be more inclusive and welcoming. For information visit the DSC website or contact local offices using the information below:Mirrabooka Office:2 Cobbler Place, Mirrabooka Phone (08) 9440 4898 Innaloo Office:16 Morris Place, Innaloo Phone (08) 9446 6785AdvocareAdvocare offers a free, professional and confidential advocacy service throughout Western Australia empowering people through advocacy, information and education. To speak to an Advocate please contact Advocare Incorporated during office hours, 8.30am-4.30pm Monday - Friday on (08) 9479 7566City of Stirling PDF forms for MacintoshThe City of Stirling website contains optimised PDFs which can be filled out in Adobe Acrobat. Macintosh users should complete these forms using Adobe Reader as the form does not function properly in Mac Preview. To view the City of Stirling online forms correctly, download Adobe Acrobat for Macintosh from the Adobe website.Universal access mapsThe City of Stirling has prepared 3 maps of current universal access facilities within the City boundaries, which can be downloaded below: Universal Access CentralUniversal Access EastUniversal Access West Can't Wait Card Crohn’s Disease and ulcerative colitis are inflammatory conditions where the lining of the one or more parts of the gastrointestinal tract become inflamed. It affects over 75,000 Australians most commonly diagnosed in people aged between 15 – 30 years. They are chronic conditions with no cure and the cause is unknown. The City of Stirling show their support for people with the medical condition Crohn's and colitis, collectively known as inflammatory bowel disease (IBD), by recognising the Can't Wait Card at participating City of Stirling facilities. The Can't Wait Card is issued to members of Crohn’s and Colitis Australia (CCA) who have been formally diagnosed with Crohn's or Colitis (IBD), to help them gain access to a toilet in times of urgency. To find a participating venue to go the Cant Wait website To learn more about Crohn’s and Colitis go to the Crohns and Colitis website 'You're welcome' projectPeople with disability, carers and seniors can search to find accessible business and community facilities in the City of Stirling. Access information will assist people of all ages and abilitiesFind access details of businesses and attractions in the City of Stirling and Western Australia such as accommodation and cafes. Check out diagrams of toilets and bathrooms to choose what suits you bestUsed 'advanced search' to find accessible accommodation, toilets and parking to meet your particular needsVisit the Access WA website for more information.